WellsGrown FAQ

Welcome to the WellsGrown FAQ page! Here, we’ve answered some of the most common questions about our house plants, orders, and store policies. If you have any other questions, feel free to contact us!

1. What types of plants do you sell?

At WellsGrown, we offer a diverse range of house plants, including succulents, ferns, tropical plants, and more. Whether you're looking for low-maintenance varieties or something a bit more exotic, we have options to suit every preference and skill level.

2. How do I care for my plant?

Each plant species has unique care requirements. For specific care instructions, check the plant’s description on our website. Common care tips include checking soil moisture, providing the right amount of light, and using suitable potting soil.

3. How often should I water my plant?

Watering frequency depends on the type of plant and its environment. For most plants, you should check the soil moisture regularly. As a general rule, water when the top inch of soil feels dry. Avoid overwatering, as this can lead to root rot.

4. Can I return or exchange a plant?

We want you to be completely satisfied with your purchase. If you need to return or exchange a plant, please contact us within 7 days of receiving your order. Plants must be in their original condition, and shipping costs are non-refundable.

5. Do you offer plant delivery?

Yes, we offer delivery for online orders. Delivery options and fees vary based on your location. We strive to ensure your plants arrive in excellent condition, so please follow the care instructions provided during delivery.

6. Can I pick up my order?

Currently, we do not offer in-store pickup. All orders are shipped directly to your address.

7. How do I know if a plant is suitable for my home environment?

Consider factors like light levels, humidity, and space when selecting a plant. Check the plant’s description for information on its light and care requirements. If you're unsure, our customer service team is happy to provide recommendations based on your home’s conditions.

8. Do you offer plant care supplies?

Yes, we carry a range of plant care supplies, including pots, soil, fertilizers, and tools. You can find these items on our website to help you keep your plants healthy and thriving.

9. How can I contact WellsGrown?

For any inquiries, please contact us via email at [email address] or call us at [phone number]. We’re here to help with any questions or concerns you may have.

Thank you for choosing WellsGrown! We look forward to helping you find the perfect plants for your home.